Store Salesperson
An expanding furnishing and upscale furniture company is looking for a salesperson to assist customers at our retail store. As a retail salesperson, you will guide all customers through the shopping process, from the first greeting to the final purchase or follow-up. By providing information and support, you will strengthen our customer relationships and ensure continual new patrons and repeat shoppers. The ideal candidate will have a natural ability to engage with customers and resolve their concerns. If you’re passionate about people and want to grow your customer service skills, we’d love to hear from you!
Job Description
- Deliver quality service to our shoppers, resulting in repeat visits and brand loyalty
- Work well with coworkers to achieve store sales goals through suggestive selling and special promotions, and consistent follow up
- Well versed so as to inform patrons about product features and benefits, offers opinions and recommendations as appropriate yet not pushy
- Maintain neatness in shop environment, maintain a welcoming atmosphere, take pride in customer service, ability to treat customers with respect and courtesy
- Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
- Assist to follow up on adminstrative database, keeping customer updated on progress even after purchase to build long-term relationship
- Assisting in maintaining the stock room and setting up displays on the shop floor
Daily and Monthly Responsibilities
- Greet customers as they enter the store, answer customer questions, provide recommendations and assist with requests
- Build rapport through conversation, but able to maintain non-pushy, give customer space to consider options
- Execute purchases and returns at the shop registry, ensure 100% accuracy in payment
- Restock and organize merchandise on the shop floor
- Resolve customer complaints and issues in a timely and professional manner
Expectations
- Excellent verbal communication skills, outgoing and energetic personality
- Basic math skills, including the ability to give accurate change
- Comfortable working in a fast-paced environment
Preferred Qualifications
- Prior retail sales or customer service experience
- Familiarity with point-of-sale (POS) systems
- Experience working in a team-oriented environment
- Fresh Grad may apply
Location: PIK2
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